Privacy Policy

Cosmiq Skincare Inc. ("Cosmiq," "we," "us," or "our") operates the website cosmiqbeauty.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, make a purchase, or interact with our content, affiliate, or creator programs.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information You Provide to Us

We collect information you voluntarily provide when you:

• Place an order (name, email, shipping address, billing address, phone number, payment information)
• Create an account
• Sign up for our newsletter or email list
• Apply to our Content Creator or Affiliate programs (name, email, social media handles, follower counts, shipping address, payout method)
• Contact us through our Contact Us page or customer support channels (email, phone, WhatsApp)
• Submit a product review or testimonial

Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies and similar technologies, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on Site
• Referring website
• General geographic location (city/region level)

Payment Information

Payment processing is handled by third-party payment processors. We do not store full credit card numbers on our servers. Payment processors collect and process payment information directly in accordance with their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and customer service
• Communicate with you about your order, account, or inquiries
• Send marketing emails and promotional content (only if you have opted in)
• Operate and manage our Content Creator and Affiliate programs, including tracking promo codes and processing payouts
• Improve our Site, products, and customer experience
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our Site, remember your preferences, analyze traffic, and support advertising and analytics. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Site, including cart functionality.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (payment processors, shipping carriers, email marketing platforms, hosting providers)
• Affiliate and creator program partners, limited to information necessary to administer the program (e.g., promo code tracking)
• Legal authorities, if required by law, court order, or to protect our legal rights
• Business transfers, in the event of a merger, acquisition, or sale of assets

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time (via the unsubscribe link in our emails)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information in Section 10.

7. Children's Privacy

Our Site and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

8. International Users (US & Canada)

Cosmiq Skincare ships to and serves customers in both the United States and Canada. Your information may be processed and stored in either country depending on our service providers' locations. By using our Site, you consent to this transfer and processing of information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: